Job Details

Job Title: Support Worker - Adult Services

Salary: £19,890 - £21,060

Location: Acorn Park School, Norfolk

Hours: 42 on Average on a two week rota

Contract: Permanent


About the Site 

Acorn Park is a Special Educational Needs (SEN) School and Residential Home within the Acorn Care and Education and NFA Group, the UK's Largest, Independent Children's services group.

The School and Homes are within a private, 30 acre estate situated within Norfolk's picturesque and tranquil countryside, close to the town of Banham.

The aim of the site is to provide enough support to unlock each adult’s potential so they can live fulfilling and productive lives. We provide the adults with as much freedom as possible in a safe and supervised environment. This is achievable due to the dedication and support from a range of employed professionals who are passionate, reliable and understanding.

About the Group

We are part of Acorn Care and Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

Acorn Care and Education provide Education and Care across 20 schools and 19 residential care homes nationally. Our vision is to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Every day we improve the lives of thousands of young people, their families and communities through a relentless focus on caring and learning.

About the role

Do you want to start a rewarding career? Can you make a positive difference to adults and their lives? Are you patient, empathetic, resilient and supportive? Yes? - We want you!

The philosophy of the home is to enable adults to reside in an environment which enables them to continue to develop their independence, gain life skills and experiences while in a safe, secure, consistent and understanding environment.  The service specialises in helping each adult to reach their potential socially and emotionally. Therefore, you will spend your time supporting the adults with everyday activities; cooking, playing games, integrating into the community and going on outings. A main responsibility of the role is safeguarding the adults within the service and ensuring their physical, emotional and personal care needs are met.

This role however, does come with some potential challenges such as long hours and supporting with behaviours that may challenge.

Who are we looking for?

Acorn Park Adult Services wants a responsible, friendly and thoughtful individual who has a passion for caring for and ultimately, making a difference to adult’s lives. You will ideally understand some of the challenges that you could be faced with as it will be a challenging yet rewarding role.

We need someone who can be a role model, work well within a team, has great communication skills, can manage their workload and be prepared for the varying difficulties the role may present.

Key Responsibilities

  • To carry out developmental based activities throughout the shift
  • To communicate effectively and clearly by all means of communication including computer based records and written.
  • To ensure high standards of personal hygiene for each adult and support them with personal care needs.
  • To promote structure, boundaries and domestic routines; ensuring a pleasant, clean and safe environment for the adults in your care.
  • To work in line with adult’s Support Plans and Risk Assessments.
  • To provide practical support and supervision to the adult, both individually and in groups, in daily living and social skills in accordance with, enabling them to take as much responsibility as possible for all aspects of their daily life.
  • To provide and maintain good professional relationships with other members of staff and other interested parties, to contact parents, families, social services and key stakeholders professionally as required
  • To undertake relevant training programmes as required by the standards as set by The Care Quality Commission and make every effort to further knowledge and understanding relating to support of adults with autism and learning difficulties.
  • To work in accordance with the CQC standards for the home and co-operate with any inspection process.
  • To work in partnership with colleagues and other professionals to meet the social, emotional, education, health and mental health needs of the adults.
  • To follow policies, procedures and guidelines of Acorn Park, adult services and the Group

Essential criteria

  • You must be available to work the shifts required
  • You must have the desire to complete a funded NVQ 3 at Acorn Park Adult Services
  • You must understand some of the difficulties that adults on the Autistic Spectrum may present

Why work for us?

  • Opportunity to enrich the lives of people and make a positive difference
  • Be part of a supportive and dedicated team
  • Continuous professional development and training
  • Funded NVQ
  • Internal promotion
  • Potential overtime
  • “Your Wellbeing Matters” – The ability to speak to a councillor for support regarding your mental health.
  • Employee Rewards Hub – An app which offers high-street discounts, hints and tips.

Other information

Acorn Care and Education are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to fully Enhanced DBS. We expect all our employees and volunteers to share this commitment and strive to achieve the best possible outcomes for everybody in our care. A full application form must be completed with all employment dates accurate and gaps in employment accounted for.