Job Details


Family Liaison Officer

Salary:              £18,000.00 - £20,000.00 dependent on experience

Location:          Reddish Hall School

Hours:              Term time plus six weeks


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!

We’re looking for a Family Liaison Officer to join the Reddish Hall School team.


About the School

Reddish Hall Is a is a Social Emotional Mental Health (SEMH) School within the Acorn Care and Education and NFA Group, the second largest private sector provider of special needs education in the country operating 19 schools for children and young people who have a range of social, emotional and mental health needs and also pupils who have been diagnosed with autism or demonstrate behaviours associated with autism


About the Group

We are part of the Acorn Care and Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

Acorn Care and Education provide education and care across 20 schools and 19 residential care homes nationally. Our vision is to build incredible futures by empowering vulnerable young people in the UK to be happy and make their way in the world. Every day we improve the lives of thousands of young people, their families and communities through relentless focus on caring and learning.


About the role

  • Under guidance from the Head Teacher and the Senior Leadership Team, to engage with vulnerable families in order to formulate a package of support
  • To act as a point of contact in school for families in need of support
  • To signpost for families and refer for support when appropriate
  • Liaise professionally with external agencies such as Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS and Police.
  • To complete appropriate referral forms to external agencies as and when required
  • To attend multi-agency meetings as appropriate.
  • To carry out home visits where necessary and build effective relationships with families
  • To provide opportunities for families to engage with the school and build relationships before the child starts at the school
  • To signpost where families can gain support from agencies in their local area
  • To maintain regular contact with families of children receiving support to encourage positive family involvement in the child’s learning
  • To act as a Designated Safeguarding Officer for the school and ensure all training is kept current  and valid
  • To maintain record keeping in accordance with the policies and procedures in place in school, including case studies
  • To act as the CME (child missing from education) Lead and ensure systems are robust and utilised effectively. Including creating plans to support vulnerable students or those who are regularly missing, absent or late.


Why work for us?

  • Opportunity to enrich the lives of young people and make a positive difference
  • Be part of a supportive and dedicated team
  • Continuous professional development and training
  • Internal Promotion
  • Staff meals
  • Team building
  • Employee of the month
  • Free Gym membership
  • “Your Wellbeing Matters” – The ability to speak to a councillor for support regarding your mental health.
  • Employee Rewards Hub – An app which offers high-street discounts, hints and tips.


Acorn care and Education are committed to the safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to fully Enhanced DBS. We expect all our employees and volunteers to share this commitment and strive to achieve the best outcome possible for everybody in our care. A full application form must be completed with all employment dates accurate and gaps in employment accounted for.